Returns & Exchanges

WE HOPE YOU LOVE EVERYTHING YOU ORDER. BUT IF SOMETHING GOES WRONG, HERE’S HOW WE’LL FIX IT.

*For CANCELLATIONS, please write to us at hello@shopfruitful.com or drop a text on WhatsApp with your Order ID at +91-8003550701 within 2 hours of ordering. Our team will check and process the cancellation and initiate the refund for that order.

*We do NOT accept returns due to hygiene & safety reasons. 

EXCHANGE WINDOW

You can raise an exchange request within 48 hours of delivery.

WHEN WE ACCEPT EXCHANGES

• Wrong product received
• Damaged item on arrival (with clear picture proof)

WHEN WE CANNOT

• Opened or used skincare (for hygiene & safety reasons)

HOW IT WORKS

• Write to us at hello@shopfruitful.com with your order details and pictures.
• Once verified, we’ll arrange the replacement order at no extra cost to you.